Students and Alumni

ETX-NG provides a platform to allow students and alumni order a copy of their transcripts from their alma mata to a prospecting school. Questions and answers relating to transcript ordering and handling can be found here


How does ETX-NG work for a student?

As a student at a participating school,you visit the ETX-NG site through a link placed on your schoo... [More]
As a student at a participating school,you visit the ETX-NG site through a link placed on your school website or directly on the ETX-NG portal. You register and choose where you want to send your transcript. Your transcript request is sent electronically to your school administrator who approves the request and uploads your records to ETX-NG, after which ETX-NG processes your report transforming it into a secure PDF file and temporarily storing them. It is then delivered as official transcript electronically and in some cases on paper, according to the receiving destination’s preference.


If my school is not listed as a participating institution on the ETX-NG website can I still order my transcript via ETX-NG?

Yes you can. ETX-NG aims at increasing the number of schools that operate via our platform (this is ... [More]
Yes you can. ETX-NG aims at increasing the number of schools that operate via our platform (this is a continuous process). As a result, if your school is not listed and you place an order for your transcript ETX-Ng will take steps towards ensuring that your school starts to operate via ETX-NG thereby making it possible for you to order your transcript.


Can I order my transcript if my school is outside Nigeria?

Yes you can order transcripts from schools outside Nigeria. This is because ETX-NG has strategic all... [More]
Yes you can order transcripts from schools outside Nigeria. This is because ETX-NG has strategic alliances over 3000 schools in the USA as well as with the UK and other European countries, Canada, Australia and Asia.


How can I confirm delivery of my transcript?

Once the transcript has been delivered successfully to the required institution, you receives an ema... [More]
Once the transcript has been delivered successfully to the required institution, you receives an email confirming this. You can also sign up for free mobile alerts to help in tracking the progress of your transcript order (when the transcript is approved, when sent and if delivered electronically, when received).


Is the cost of paper delivery different from the cost of electronic delivery?

The cost of paper delivery is different from that of electronic delivery. This is because mailing (p... [More]
The cost of paper delivery is different from that of electronic delivery. This is because mailing (postage) costs will be included in the case of paper delivery.At the moment, we have arrangements with DHL and UPS; however, we will continue to evaluate better options as we progress.


How long will it take for my transcript to be delivered to the required destination?

If you are placing an order for your transcript for the first time, it will take 21 working days fro... [More]
If you are placing an order for your transcript for the first time, it will take 21 working days from the time the transcript is ordered to the time it is delivered to the receiving school. This is because we rely on the school’s internal processes to generate the transcript. However all subsequent transcripts orders you make will be fulfilled within 14 working days because the electronic version of the transcript will now be available in your school.


How can I be sure that my transcript is secure and will not be tampered with or stolen?

ETX-NG employs multiple technologies and operational safeguards including information security best ... [More]
ETX-NG employs multiple technologies and operational safeguards including information security best practices and industry standards such as 256-bit secure communication. All data in transit is secured via SSL connections to protect the student records and documents in our care. We also take active defensive measures that reduce to the barest minimum, the risk of stolen or lost data.


Do I get a copy of my transcript before it is delivered to the required school?

No.You can only get a physical copy if you make a specific request for that. However, such copy will not carry the official school seal.


Is it possible to place an order for a personal copy of my transcript?

Yes. You can place an order for a personal copy whether the electronic version or the paper version ... [More]
Yes. You can place an order for a personal copy whether the electronic version or the paper version depending on your preference but such personal copies will be unofficial and will not carry the school stamp.


Can I place an order for my transcript more than once?

Yes you can. After the first placement and delivery of transcript order, your school now has an elec... [More]
Yes you can. After the first placement and delivery of transcript order, your school now has an electronic version of your transcript which is contained on a data base in your school accessible only to ETX-NG.Therefore subsequent orders will take a very short period of time to be fulfilled.